From 2 starts to 4 stars in Apple and Google Play stores
It was a massive work where all the details were revisited and thought off with the dev team and Project Owner, including the error messages and the tone of voice, this last one owned by the UX copywriter. The hard work proved valuable as we moved from 2 to 4 stars by the end of the new brand and feature revision implementation. It's worth noticing that I worked embedded in the dev team and worked closely with the QA (my favorite way to work!), which facilitated the process a lot.